Kibun Support

On the Home tab, tap the slot you want (morning, afternoon, night, or pre-sleep), pick one of the 14 mood bubbles, and optionally add a short note. That's it — the whole flow is designed to take under 10 seconds.

No. Kibun is anonymous-first — you can use the entire app without creating an account, and your data stays on your device only. Creating an account adds cloud sync across devices and unlocks AI Pro reports if you subscribe.

Open the Account tab and tap "Upgrade to Pro", or visit the paywall during onboarding. Choose monthly or yearly, then confirm with Face ID / Touch ID. Apple charges nothing for the first 7 days. Cancel anytime in Settings → Apple ID → Subscriptions to avoid being charged.

Subscriptions are managed by Apple, not Kibun. On your iPhone or iPad:

• Open Settings
• Tap your Apple ID at the top
• Tap Subscriptions
• Find Kibun Pro and tap Cancel Subscription

Cancelling at least 24 hours before the end of your trial or current period prevents the next charge. You keep Pro features until the end of the period you've already paid for.

Open the Account tab and tap "Restore Purchases". Make sure you're signed into the same Apple ID that originally purchased Pro.

Kibun Pro generates weekly and monthly reports that summarize your emotional patterns. Only aggregated metadata — mood labels, counts, time-of-day buckets and your onboarding profile — is sent to a secure AI endpoint. Your raw notes and journal entries are never uploaded; sentiment for notes is analysed locally on your device using a bundled ONNX model.

For full details see our Privacy Policy.

Open the Account tab → Notifications. Toggle each slot (morning, afternoon, night, pre-sleep) on or off. Kibun Pro subscribers can also set exact times per slot; free users get sensible defaults.

• iOS Settings → Notifications → Kibun → make sure "Allow Notifications" is on.
• Inside Kibun, open Account → Notifications and confirm at least one slot is enabled.
• Check that Focus / Do Not Disturb isn't filtering Kibun out.
• If you recently reinstalled, you may need to grant the permission again.

Kibun Pro subscribers can export their full mood history as a CSV file. Open Account → Export Data and pick a destination (email, Files, AirDrop).

You can delete your account or just your data from inside the app: Account → Danger Zone → "Delete Account" or "Delete My Data".

You can also start the deletion flow from the web at our Delete Account page.

Yes — both plans live in the same subscription group, so you can upgrade or downgrade at any time from iOS Settings → Apple ID → Subscriptions → Kibun Pro. Apple handles the proration automatically.

No. Kibun is a wellness and self-reflection tool. It is not a medical device and does not provide diagnosis, treatment, or clinical advice. If you are struggling, please reach out to a licensed professional. In a crisis, contact your local emergency services or a crisis hotline.

Kibun runs on iPhone (iOS 15.1+) and iPad (iPadOS 15.1+). It also runs on Apple Silicon Macs through "Designed for iPad". An Android version is on our roadmap.

We genuinely read every email. Send a description (and a screenshot if you can) to support@kibun.app — bug reports and feature ideas both go to the same inbox.